Printing

This information is provided in the event that printer autocreation does not occur.

A helpdesk log will be created with the details of the printer (Make/Model and IP of the printer, and any other details).

If the printer is not networked and the ITS network cannot talk to it, this needs to be arranged first by the faculty/school/area.

A printer queue will be created on the Citrix server farm.  The name of this queue will be provided to you and it can be used to print from Adobe Reader.  These details will be included in the helpdesk log as well.

Note: Depending on the difficulties experienced when the printer is arranged, we may ask that you configure your Citrix client to select NOT to map your printers if you are using a Mac. The PC client does not have this option.

FinServ Systems Support should refer to the Citrix Printer Setup guidelines when setting up a printer